Shipping Policy
At Texas Cocopeat, we are committed to delivering a seamless shopping experience, ensuring that your orders are processed and shipped promptly. Please review our shipping policy for comprehensive information on our delivery procedures.
Processing Time:
- Orders are typically processed within 1-2 business days (excluding weekends and holidays).
- We strive to dispatch your order as swiftly as possible to ensure timely delivery.
Shipping Rates:
- Shipping costs are calculated at checkout based on the destination and weight of the items in your order.
- We offer transparent and competitive shipping rates to provide value for your money.
Delivery Time:
- Delivery times vary based on the shipping method selected at checkout and your location.
- Standard shipping may take 3-7 business days, while expedited options are available for quicker delivery.
- International shipping times depend on the destination and customs processing.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can easily track the status of your shipment using the provided tracking information.
Shipping Partners:
- We collaborate with reputable shipping partners to ensure reliable and secure delivery.
- Our partnerships enable us to offer shipping services to a wide range of locations.
Shipping Restrictions:
- Some products may have shipping restrictions due to their size, weight, or specific handling requirements.
- Please review product details for any shipping restrictions before completing your purchase.
International Shipping:
- We offer international shipping to various destinations, and shipping costs and times vary by location.
- International customers are responsible for any customs duties, taxes, or fees imposed by their country.
Please email us at bala@texascocopeat.com for international shipping inquiries.
Address Accuracy:
- Ensure that your shipping address is accurate and complete to prevent delays or delivery issues.
- We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Shipping Updates:
- We strive to keep you informed about the status of your order and any potential delays.
- In case of unforeseen circumstances or disruptions, we will promptly communicate updates to you.
Contact Us:
If you have any questions or concerns regarding our shipping policy, feel free to contact us. Your satisfaction is our priority, and we are here to assist you throughout the shopping and shipping process.
Texas Cocopeat aims to make your gardening journey enjoyable, starting with a hassle-free shopping experience. Thank you for choosing us for your gardening needs!